
AT&T PREPAID
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I bought a new chip with an unlimited plan but it didn't work immediately on my Android smartphone in Brazil, the seller asked me to wait 1
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I'm trying to look up a phone number. The automated system keeps getting the name wrong. I've been unable to reach a live person. I followed the instructions to dial 00 and say operator at the prompt but it doesn't work.
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I just received an email stating that AT&T is discontinuing my original grandfathered iPad plan and replacing it with an inferior plan (max 50gb a month) This is a bit of a shock given the promised that the plan was a lifetime plan - is this a mistake or are others getting the same messaging
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how to sign in to MyWireless account so I can cancel Protect Advantage for 1.
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I don’t see a way to block a number on a phone that isn’t mine and the user not be able to just unblock that number. Is there some type of parental control that I can control with my phone for my sons phone so that he can’t undo it? If I go through the phone he can just turn it off.
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I would like to block my called ID permenantly. I have a flip phone and iPhone. I know how to do that on a iPhone. I need to do it on the TCL flip phone. I would like to do this at the account level. PLEASE Help
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I've had AT&T internet service for a while but just recently setup cellular services. When I try to link that to my main account it asks for my phone number and ZIP code but when I enter the info in it states that "The data is invalid. Please try again."
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Is it possible to use ActiveArmor or account settings to reject any incoming call which does not have an ID? I don’t want to give AT&T my contact list, just block any call which has ID disabled.
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The default language is Spanish when I call 611. How do I change it to English ?
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Hi what channel is ballys sports? I specifically asked the sales guys about this channel only. And now its not even one of my channels
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Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav
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Wireless
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Used the wrong label and thought trade in was sent to the wrong place
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Wireless
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FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?
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Wireless
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Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha
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I’m not receiving Vm notifications on my iphone. When I look at the voicemail screen it also does not show any VM present. BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it. There’s no option in the VM menu to turn notifications on/off.
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Wireless
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I am not a ATT customer. Att is putting fibre in my area. They decided to work in my front yard without bothering to inform me. They digged deep hole and messed up my lawn. They also damaged sprinkler line. I have spend more than 4 hours on hold by calling different numbers but have no clue wh
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Internet
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Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
403
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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