Account Features

Account Features

Learn about all the account features available to you!

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New number card does not work Brazil phone asus Android

I bought a new chip with an unlimited plan but it didn't work immediately on my Android smartphone in Brazil, the seller asked me to wait 1

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how do you reach a live operator???

I'm trying to look up a phone number. The automated system keeps getting the name wrong. I've been unable to reach a live person. I followed the instructions to dial 00 and say operator at the prompt but it doesn't work.

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AT&T Discontinuing Original Grandfathered iPad Plans?

I just received an email stating that AT&T is discontinuing my original grandfathered iPad plan and replacing it with an inferior plan (max 50gb a month) This is a bit of a shock given the promised that the plan was a lifetime plan - is this a mistake or are others getting the same messaging

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how to sign in to my wireless account

how to sign in to MyWireless account so I can cancel Protect Advantage for 1.

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Blocking numbers on prepaid line

I don’t see a way to block a number on a phone that isn’t mine and the user not be able to just unblock that number. Is there some type of parental control that I can control with my phone for my sons phone so that he can’t undo it? If I go through the phone he can just turn it off.

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Block Caller ID at account level

I would like to block my called ID permenantly. I have a flip phone and iPhone. I know how to do that on a iPhone. I need to do it on the TCL flip phone. I would like to do this at the account level. PLEASE Help

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Unable to link phone service to main account

I've had AT&T internet service for a while but just recently setup cellular services. When I try to link that to my main account it asks for my phone number and ZIP code but when I enter the info in it states that "The data is invalid.  Please try again."  

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Blocking “Unknown” numbers

Is it possible to use ActiveArmor or account settings to reject any incoming call which does not have an ID? I don’t want to give AT&T my contact list, just block any call which has ID disabled.

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611 is in Spanish

The default language is Spanish when I call 611. How do I change it to English ?

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Ballys sports

Hi what channel is ballys sports? I specifically asked the sales guys about this channel only. And now its not even one of my channels

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AT&T Business Account

⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav

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Wrong label for trade in shipping

Used the wrong label and thought trade in was sent to the wrong place 

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FirstNet

FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?

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Locked out of my sbcglobal email. Login states "The limit for unsuccessful sign-in attempts has been reached" on first try. Please Help!

Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha

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not receiving voicemail notificatilns

I’m not receiving Vm notifications on my iphone. When I look at the voicemail screen it also does not show any VM present.  BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it.  There’s no option in the VM menu to turn notifications on/off. 

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ATT damaged my lawn and sprinker line

I am not a ATT customer. Att is putting fibre in my area. They decided to work in my front yard without bothering to inform me. They digged deep hole and messed up my lawn. They also damaged sprinkler line. I have spend more than 4 hours on hold by calling different numbers but have no clue wh

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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