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Account Features

Account Features

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old Verizon landline phone number

Can my old Verizon landline phone number to obtained for my use on a second cell phone on my AT&T account? Old landline accountant has been deactivated for more than a year. Presently the number is not in use.

Questions

20

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Device Visibility

My apple iPad Air 3 with cellular is unlocked through AT&T. So the physical sim is unlocked, but AT&T has my esim locked. They said this was device visibility. I see where they said I needed to call the advanced technical support team to make this request. I have spent hours on the phone jus

Questions

17

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Enjoy

I purchased an iPad Pro 12.9 from AT&T. I was to have it delivered the next day between 2 and 4. Enjoy was to call before arriving. At 10 minutes before 4 I received an email stating they were not coming and rescheduled the visit for the following week when I am to be out of town. Local AT&T

Questions

17

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Unlimited plan

How many lines can you have on one wireless unlimited plan?

Questions

34

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Unlock code not showing up

So my unlock request has already been approved but when I click on the page it’s blank under where it says “here’s your unlock code and instructions on how to unlock your device.”

Questions

29

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Closed

Who can I speak to about an easement on property I am buying?

The public record shows AT&T has an easement on the property.  Who can I speak with about this easement?

Questions

2.9K

15

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Spam Voicemails

In recent days I got multiple voicemails that are just static noise. They are about 1:01-1:03 long. Sometimes Active Armor marks these numbers as Spam Risk, sometimes not. My guess, is spammers are trying to leave an empty message just so a victim will call back thinking it is a pocket dial. Or they

Questions

14

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0

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Official Solution

Is password needed to connect to my Personal hotspot

My plan provides for personal hotspot.   I see my personal hotspot on my wife’s  iPad Air 4 WiFi settings but why doesn’t it prompt her to supply the password I’ve set within my personal hotspot settings?   It just allows the user to tap on the personal hotspot name and it connect

Questions

66

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Horrible Service

I purchased two new iPhone 13 minis. I had to pay the taxes for both phones to be sent out to the store since there were none in the store. This was fine! When I came in to get the phones one of the phones was not in the box (stolen) when the AT&T employee opened it. I was told that I would hav

Questions

13

1

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Accepted Solution

Official Solution

Unable to setup Voicemail

I haven't been able to setup the voicemail on my phone since I got it. Also, my stepson's phone won't setup Voicemail either. The AT&T website just says to press and hold 1. When I do that on my phone a box pops up that says "Voice Mail number has not been set."

Questions

20

2

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Official Solution

Closed

Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Key New Items 3G Sunset is here: Learn why your device isn't making calls. AT&T Fi

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164K

2

Unable to unlock phone that's been paid off for months

My phone installment plan was paid off in june of 2021. I have been unsuccessful in unlocking per the app request and from 800 number att support. My last attempt was expedited to att customer care with my issue and I immediately got an email back stating my installment plan had not been paid off. T

Questions

1.4K

19

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