Account Features

Account Features

Learn about all the account features available to you!

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Who is eligible for active armour FREE?

Who is eligible for active armour FREE?

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Removing a line from my wireless service

Removing a line from my wireless service seems to be mission impossible:- there is no option other than adding features or suspending the line- virtual assistant doesn’t respond anything- live chat agents tell me they need to connect me with mobility department and after a while I get disconnected,

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Will a blocked call show on my bill

If I block my number will it show on my detail call log as an outgoing call and to what number I dialed.  If that caller has me blocked will it show on my bill that I dialed that number if I use *67 to call them

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extra e-mail security

How do I add 2 factor Authentication to my Yahoo e-mail account? If that is not available in my area, what is my option for enhanced e-mail security? Thank you.

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Shareowners ATT&T non Chashed checks

I have check that have not been cashed fro an old AT&T stock market shares. I need to know if the Act is still active and if I have any monies coming to me

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40

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at&t thanks two ticket tuesday

can anyone tell me how to use the buy 1 get 1 ticket twosday  deal when the tickets are $5 on Tuesdays? I tried to use it on Tuesdays but it still charges the ticket as regular price. leaving me out of this benefit and just buying 2 tickets at $5 each as is if I didn't have this benefit. Are we able

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AT&T Call Protect Whitelist

How can I whitelist a number that is incorrectly marked as spam?

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873

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Active armor won’t authenticate my account

Active armor won’t authenticate my account I recently switched from Samsung galaxy s 21 to a IPhone 14 pro max. My phone and app are both up to date

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ATT ACTIVEARMOR

What screens must be viewed to remove the numbered badges on the app icon? Signed, Asking for my OCD Friend

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I have the same unlock problem for an old iphone 12 that everyone seems to be complaining about.....

I have the same unlock problem for an old iphone 12 that everyone seems to be complaining about.....The phone has been paid off for over a year and still unable to be unlocked. Unlock app continues to state installment plan must be paid off.! Need a human to help me at this point. 

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How can I open a support ticket, need to submit proof about an issue.

How can I open a support ticket, need to submit proof about an issue?

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Should I get a DEVICE for my mobile hotspot?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

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Whatsapp usage using international day pass.

My husband is in India and he took the international day pass for his device. He is able to make calls and send sms through the cellular service. However whatsapp is not working. Any help in this matter as to how to fix it is appreciated.

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Draft Folder Empty

My ATT.net webmail account shows 229 draft emails but within the folder it states I don't have any draft emails.

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On Demand Error Code 0 - Failed to load resource

When I press the on demand button on one remote I get error code 0. Two other TVs work fine. I have tried restarting the box with the front button and unplugging the power cord with no success. Have had the problem for 4 days with no fix. Any other things I should try?

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Internet U-verse outage

I can not get a single agent or response to help me know how long the outage will last in Madison Alabama 3/22/2023 9:08 It has been 4 days. No weather and local issues on why. I can understand and handle things happening but for ATT not to inform your customers about not being able to provide a ver

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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398

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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355

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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307

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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257

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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