
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn about all the account features available to you!
8.9K
How do you add voicemail to your account if you waited past 60 days after activation to set your voicemail up?
Questions
40
2
0
I have been unable to get active vomit to work and I realized why it requires Android 11 now that my phone is not supported anymore and they discontinued any updates to my software I'm only have Android 10 and can go no higher. My only security was to be active armor and I can't even use that. Can I
Questions
39
1
0
I'm enrolled in autopay and changed banks about 3 months after getting my plan. For the first three months the bill in my old bank was labelled as an autopay, Recently I've noticed that not only is the autopay going through successfully with my new bank, but I'm being billed through my old bank as w
Questions
47
2
0
I would like to transfer money to my son. I don't know how to clear cashe and download cash app
Questions
91
0
0
This app requires way too many steps to report/block a number. You can't delete from the recents list (which I could do with call protect). You have to go into the active armor app and select the number, then select report or block. If you select report, you still have to tell it to blo
Questions
42
0
0
Accepted Solution
Official Solution
Hi, I have been trying to set up my Active Armor app but every time it tries to connect the app says it cannot authenticate my account. I have tried uninstalling and reinstalling the app and checked my Mobile account to see if there are any issues but I’m not having any luck. Please help.
Questions
632
6
I'm a manager for a legitimate, contracted client service and our calls to clients often come up as "spam likely" or "Cambodia" which greatly hinders our work. How can I get our number cleared from the spam likely list?
Questions
26
1
0
Accepted Solution
Official Solution
Apparently I accidentally blocked someone I definitely need to be able to contact me. How do I unblock a specific number?
Questions
89
1
0
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
How can I open a support ticket, need to submit proof about an issue?
Questions
•
Wireless
2
0
0
We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile
Questions
•
Internet
1
0
0
My husband is in India and he took the international day pass for his device. He is able to make calls and send sms through the cellular service. However whatsapp is not working. Any help in this matter as to how to fix it is appreciated.
Questions
3
0
0
My ATT.net webmail account shows 229 draft emails but within the folder it states I don't have any draft emails.
Questions
•
2
0
0
When I press the on demand button on one remote I get error code 0. Two other TVs work fine. I have tried restarting the box with the front button and unplugging the power cord with no success. Have had the problem for 4 days with no fix. Any other things I should try?
Questions
•
TV
2
0
0
I can not get a single agent or response to help me know how long the outage will last in Madison Alabama 3/22/2023 9:08 It has been 4 days. No weather and local issues on why. I can understand and handle things happening but for ATT not to inform your customers about not being able to provide a ver
Questions
•
Internet
6
0
0
Accepted Solution
Official Solution
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
398
6
0
Accepted Solution
Official Solution
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
Questions
•
Home Phone
357
4
0
Accepted Solution
Official Solution
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
307
2
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
257
1
0
Accepted Solution
Official Solution
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
Questions
•
238
2