
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn about all the account features available to you!
8.7K
I had 2 reward cards that I was offered for switching over to AT&T and I had several months of issues with my service and account accessibility and when I finally get those things worked out and receive my rewards, THEY ARE EXPIRED! Not to mention that it was right before all this COVID-19 quarantin
Questions
5.6K
19
0
Accepted Solution
Official Solution
I have noticed recently that when I call people, on some phones, my old business name comes up.
Questions
418
15
0
Accepted Solution
Official Solution
I received several calls marked "Private" by the caller. Is there a way to check the phone number or location of the call?
Questions
29
1
0
Accepted Solution
Official Solution
For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?
Questions
32
2
0
Does anyone know if you can get the teacher discount if there are only three members in a family? When I read the description on the AT&T website it just quotes four lines. We only need three lines. Thanks!
Questions
39
2
0
If I am new to the acp program I am currently with straight talk I would like to become a customer of at&t could you please tell me if I come to y'all for service for cell phone would I be able to get a free new phone or could I make payments on one
Questions
31
2
0
I’ve receiving two errors on the Active Armor home page. One if that Calls are not active and the other is Network VPN threat detected. Both seem to be related to the same issue; that Active Armor is not recognizing that my IPhone is on the AT&T network. IOS and Active Armor app are up to da
Questions
197
2
0
On my iPhone, I have Set for Nuisance calls enabled and all the various types under it set to voicemail. Yet, when I get spam calls 6+ times a day, I get a notification of "Spam Risk call received" from active armor and my phone still rings! Yet the app claims it was blocked in the activity log. Wh
Questions
193
4
0
Hi, I have a general question for my next phone purchase. I tend to get premium plans with hotspot capability. Assuiming I continue to do so, do I need to buy a phone offered through ATT as hotspot eligible to be able to hotspot (choice one and most expensive) something to it, can I buy an
Questions
18
1
0
Accepted Solution
Official Solution
when an unknown call came in, it look up the location where the call is coming from but when i check my call logs, it does not show the location , why is that ?
Questions
42
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
I know how to beat the edit.cant blocked me lol (Edited per community guidelines) (Edited per community guidelines) Fu cK .BiT Ch .not cool .
Questions
• Clubhouse
7
0
0
I was just told by a chat agent there is nothing they can do to reset my password for the email I’ve had for 10 or 13 years (I lost count). This is absolute insanity. I just switched over to AT&T. Originally when I set up my phone plan and switch off of my parents’ plan, I provided the
Questions
7
0
0
Hi, I need the ability to select a different carrier on the ESIM for my iPad Air 4th gen as it's currently requiring me to sign into AT&T when I go to change it. The device is paid off and is not currently tied to any AT&T number. Please let me know what information you need. Thank
Questions
• Wireless
12
0
0
In June bought phones when bill came I paid the 2 phones but for the last 6 months I’m still being billed. Contacted 5 times got a credit but still being billed. ATT
Questions
• Wireless
8
0
0
Hello, I have a prepaid ATT account. My current phone is done, time to get a new one but I need to keep the #. Ideally would like to switch to a postpaid line on my husbands FirstNet Family acct, and buy a iPhone 12 or 13 mini with installments. How can I accomplish this? The att rep in my loc
Questions
• Wireless
7
0
0
Accepted Solution
Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
7.4K
98
Accepted Solution
Official Solution
My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?
Questions
• Internet
1.3K
4
0
Accepted Solution
Official Solution
We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
Questions
• Home Phone
1.2K
12
0
Accepted Solution
Official Solution
I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?
Questions
• Internet
747
1
0
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
629
1
0
We understand how frantic the new year can be. Let us help you set up your new gifts and get you ready for a great 2023!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
Learn how you can get the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max from AT&T!
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.