
Suspend service
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8.7K
I try to put in my email on Active Armor to get set up and it says my email isn't valid. I don't understand why? It's my primary email address. What do I do to fix this?
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29
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My organization has a corporate account with AT&T but the option to assign a public static IP address to a cell modem does not appear to be available anymore. The management team as reached out to the local AT&T representatives but nothing to date has come from it. How do we correct this and
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Is anyone else having pop up error messages "ops? We hit a snag. Try again". The old ATT Plus app for Android phones worked great. But now you can no longer access a bug-free product for this lousy new app that is riddled with bugs. After complaining, they did an upgrade that still doesn't fix all t
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73
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I do not see "manage extra security" option as specified here: https://www.att.com/support/smallbusiness/article/my-account/KM1051397 am I missing something or did this feature move? Thanks
Questions
12.5K
10
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Official Solution
Does the Active Armor app need to be opened in order to be protecting my phone? Or, is it running no matter if I open the app or not?
Questions
64
2
This terrible app will not go away. I have tried the settings-manage account-remove service, but always get "System error, We hit a bump in the road and couldn't complete your request. Try again soon." I need this gone NOW. It is blocking my PARENTS from calling me. And yes, they are saved as a cont
Questions
668
4
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Official Solution
Can I have call forwarding feature added on my account?
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52
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Official Solution
Really upset as I was convinced to switch my Unlimited Elite Plan to one of the more recent plans. I was told that the change would be seamless without issue. "I will not even notice a difference" Well...I did notice a difference. I no longer have HBO Max. I'm really thinking about switching to T mo
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64
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Official Solution
I have a plan that shows 3GB for hotspot but my phone won’t let me set it up
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122
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i decide to try this forum, thinking that it would be dead end. Well a community specialist got right back to me about my complaints, even though it was like 7:30, which is when they close. So we couldnt fix everyone of my problems that day , she told me she would call me on her next work day, and
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Husband & I our both on our separate families plans, we want to get off our families and create our own together, was told in store to call the 611 and be released from our plans and then the 611 will call us to set up but I’m not understanding how it’s going to put me and my husband on the same
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• Wireless
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Because at one time I was going to use Att Direct TV until I found out it involves a dial up connection to the old wall connection. It would incur having a phone line across my door way. That's exactly what senior advisers rule against. That's all I needed as a senior. So after I found this out from
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Hi good evening i have some request🙏 can i request for device unlock my device is lock and i tried to unlock it but it’s not working it says have payment balance issue but i buy my phone second hand and i don’t know what im gonna do to this iphone i have to use this for my class please help😩
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• Wireless
5
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My phone is CL2940 or Model# 84207 The light on the screen used to stay on 24/7 now it is only on when I am using it. Is there something I can do to have it back on 24/7?
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• Home Phone
6
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The light on the screen used to stay on 24/7 now it is only on when I am using it. Is there something I can do to have it back on 24/7?
Questions
• Home Phone
5
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Several people have tried to email me and receive messages saying it's "blocked". Please assist. Thanks you!
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5
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Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
7.4K
98
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Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
631
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
253
5
0
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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• Internet
177
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Official Solution
Hello, First time posting to a forum, so thanks in advance for any info. I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked. It has a physical SIM card. My question is if I convert my physical SIM to an eSIM, would I be
Questions
• Wireless
163
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