Account Features

I have been a loyal customer for 13 years and decided to leave my current family plan to create a new one with my husband. I was only willing to do that as long as I was able to keep my existing phone number. The store assured me that it would be no problem and proceeded to process our new installme

We were sold the 4 lines available deal 1 1/2 years ago; thought it meant that was available, not that we’d pay for unused lines. Now I see we’ve been paying over $60/mo for an unused line. How do I get that $$ refunded?

I got a credit card through chase and they want to send me a OTP code to verify my identity but they say it doesn't allow them to send it to my number. If I'm added to a postpaid plan will it allow the code to be sent since my name will be on the account?

I need to block outgoing international calls on my father phone. How do I do that? I found an instruction on the website but it is too old.

I went to following website to check at&T number https://www.attwirelessonline.com/   and made a call at 1 855 930 4932 to check on a new plan. The representative asked my address, and phone number to reach back, and also asked for social security number, i did no provide my social secur

AT&T sent me a new phone when my 3G phone was no longer supported. I want to switch to consumer cellular. This new phone has not been activated. Can it be unlocked without being activated?

I live in London. I keep a US phone for my trips back there. $10 a day on London is too expensive. I want access to it anytime. What sort of plan is there for me to use my US phone while I'm in Europe?

Hi, I see that it's now possible to choose a phone number as a Wireless customer by going to "manage add-ons" under the particular device and choosing the change phone number. There's an interface to find/choose a phone number. The number I am interested in is not available right now, though I

If I unlock my phone will numbersync still work with my watch?

I have a problem with my wallet. Cannot download any money or pay for games. I tried to use another card… didn’t work…. Deleted card…. Put back and still couldn’t get it to. I want to get IPhone Care Plus for theft, loss, and damage….plz send a link where I can order the Care plus package. Thanks!