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Account Features

Account Features

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AT&T Active Armor

I have an iPhone 13 Pro Max and have AT&T call protect on both lines (dual Sims). Is it possible to have the call logs from both lines running through the AT&T Active Armor iOS app instead of just one?

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Active Armor fails to save settings

For a long time, I used "Unknown callers" -> "Voicemail" settings. But a month ago Active Armor start randomly switching it back to default "Allow", rest of the settings are kept intact. I switched it to "Voicemail" mutiple times (and waited to contacts to be uploaded). But in a couple of days, i

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Active Armour with Unlimited Extra Plan

I subscribe to Active Armour @ $3.99/mo. yet I have an Unlimited Extra data Plan which states I have access to Active Armour advanced mobile security. If I discontinue paying for the $3.99 will I lose access to the ACTIVE Armour subscription. I have had the Unlimited Extra plan for over a year and h

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Getting rid of ActiveAmour from a phone line

How do I remove the service from my phone?

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Using ActiveArmor, how do I get the phone to send them directly to voicemail

Hello. I downloaded the AT&T Armor app. I set it up to send unknown callers directly to voicemail, but the calls keep ringing my phone. How do I get the phone to send them directly to voicemail?

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How do I set up do not port

How do I set up do not port

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port nightmare

I am porting my iPhone from AT&T to T-mobile. T-Mobile added AT&T to a conference call and explained to AT&T that I was porting my phone and AT&T ported my number and cancelled my AT&T account, but they didn't unlock my phone.  This process took 1.5 days.  Thinking the

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Cloud

I'm not sure where to find this it says my plan comes with one

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Change plan

If I change my plan would my number also be change?

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24

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AT&T Active Armor Unable to Authenticate

I've tried every troubleshooting recommendation I've found online and in forums... and yes, the app is up-to-date. Anyone actually have success authenticating Active Armor to be able to use it? If so, please share the secret(s) of your success. I've been trying for months - I eventually had to give

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Has anyone tried Lucky Patcher?

Hi guys, I just bought a Xiaomi Redmi Note Pro and I've seen that I have some apps installed on my device that I'm not interested in. Talking to some friends, they told me that there is an application called Lucky Patcher that is able to remove these annoying applications from the device permanent

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 • Wireless

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Unauthorized Secure Mail Key added

Every few weeks, I get a note from ATT that my profile has been added and a secure mail key was added. So, I go and log in, which always tells me that the number of unsuccessful attempts has been reached and so I must reset my password.  When I go through all that and finally get into my accou

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 • Email

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Downgraded fiber 500 to 300 Plan - Got sent new gateway?

I currently have fiber 500 plan but downgraded and will have the 300 plan. I have the BGW320-505 equipment already...today I got an email saying I'll be getting equipment in the mail one of them being Motorola BGW210-700. Do I have to swap equipment or do I just return what is being sent to me now?

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 • Internet

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Fiber Interent

Our neighborhood is current only less than 100 feet from a fiber optic cable and new 5G installed. 3 years ago a representative came by saying it was available but nothing has happened. Was wondering if a AT&T Technician can install fiber optics in our homes and when would that be. Please advise

Questions

 • Internet

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Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

Questions

 • Internet

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Set up password recovery options

How do I set up password recovery options for my yahoo/att email accounts?

Questions

 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

5.6K

24

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

546

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

482

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

Questions

 • Email

459

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