Account Features

Account Features

Learn about all the account features available to you!

8.9K

Ask a question

Pinned posts

(0)
No conversations found!
(8709)

Accepted Solution

Official Solution

SMS messages from email addresses

Can I disable SMS from email addresses?

Questions

255

4

0

ATTHELP, I need help getting the outgoing caller ID on my lines changed to the individual user names.

@ATTHelp I have been trying for weeks to get the outgoing caller ID on my lines changed to the individual user names.  We provide these phones for our team members, however I do not want their calls going to others saying our company names.  Please help me.  The online customer serv

Questions

35

2

0

AT&T Wireless Users Displaying incorrect CNAM for our calls

We are receiving reports that AT&T wireless users are displaying Loretta Lilly instead of Pohlman USA for our CNAM when we call. Please advise how this information can be updated. Thank you, Alicia Hart Pohlman USA

Questions

580

5

0

Lied to

Var, a manager at the store I used in wyoming, assured me with the promotion I would get two free Apple Watches. I asked for sure that I wouldn’t have to pay anything but activation. She said no, just activation. And now I’m being charged full price for both watches. And can’t return them, because i

Questions

62

10

0

Accepted Solution

Official Solution

I'm supposed to on a program called acp why have you turned of my phone it s critical to my health

Health condition disabled phone critical acp supposed to keep me plugged in

Questions

31

3

0

AT&T App Depot login

iPhone 13 - User has logged into the AT&T App Depot app, but upon entering the app is greeted with the message "the user does not have permission to access any mobile applications". The user deleted the app, rebooted the iPhone and reinstalled the app: same message. The user has other apps

Questions

40

0

0

AT&T App Depot

I am able to login to app depot but once I am logged in, I get an error message that says “The user does not have permission to access any mobile applications”. I've talked with the guy who gave me my login but he is not sure what to do or who to get in tough with about fixing this.

Questions

387

4

0

Active Armor block calls that it shouldn’t

What’s the criteria for a call getting blocked? Does it block everything if it’s not in my contacts lists? My wife tried to call from a different number in her office and it blocked it. if I have to create a contact for every number that might call me then I will be uninstalling the app.

Questions

77

1

0

Is there a fraud form to fill out somewhere?

I'm looking to fill out a form for a phone/line we never authorized.

Questions

27

1

0

Accepted Solution

Official Solution

Not receiving SMS message with links sent from twilio

Messages sent from twilio that contain a shortened link do not send to AT&T customers. They send to all other carriers and only get filtered by AT&T. What can I do to figure out why this is happening and what needs to change? These messages were previously sending in late 2022 and only stopp

Questions

50

1

0

Be the first to reply

(128)
Bellsouth.net

I used to have a bell south.net email address, are they still accessable?

Questions

1

0

0

Duplicate transaction

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

Questions

3

0

0

Switch

Trying to switch from contract plan to a prepaid plan

Questions

3

0

Financing Power

My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor

Questions

9

0

0

Unlocking for fios

I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?

Questions

5

0

0

Wound let me log in my u verse account

It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d 

Questions

1

0

0

Trending Accepted Solutions

(101)

Accepted Solution

Official Solution

Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

Questions

173

5

0

Accepted Solution

Official Solution

Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

Questions

159

2

0

Accepted Solution

Official Solution

International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

Questions

135

1

0

Accepted Solution

Official Solution

Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

Questions

123

1

0

Accepted Solution

Official Solution

Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

Questions

111

18