
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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8.8K
HBO Max says that it can't verify my subscription. It says on my att that I have HBO max included. I have tried to trouble shooting and it is not working.
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How do I set up do not port
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I used to use att call protect, now it is no longer offered. Since I upgraded to att active armor, it still has the same issue over and over again... saying oops we hit a snag. I ran all updates and tried resetting multiple times and I cannot modulate what numbers are allowed to call or set p
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Call log and blocking not working. How to fix it?
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Me and my husband separated and we called and asked to have separate bills. Well that worked but on the app we still see each others plans . We want to have our own separate apps as well. How do we make this happen so we don't see each others personal information.
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I had 2 reward cards that I was offered for switching over to AT&T and I had several months of issues with my service and account accessibility and when I finally get those things worked out and receive my rewards, THEY ARE EXPIRED! Not to mention that it was right before all this COVID-19 quarantin
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The caller id don’t t work no more on active armor. When I paid for the call protect plus it worked great then att sent a message saying I no longer have to pay cause it’s included in my plan and they merged it with active armor now it don’t work at all. I updated the app and my phone is up to date.
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Cannot complete setup on Galaxy S20 FE 5G because of SPE117 error. Have removed & reinstalled several times, wiped out data and cache from Google Services and Play Store, and sent an email to the developer. Need to get this security feature working.
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The other day my armor notified me that my phone was found on dark web...in order to fully protect myself, it is requesting i give my medical id, passport, & drivers license in addition to what is already in my acct info on my active armor.. what does this mean to me? Customer
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I have to phones that are COMPLETELY paid off, I have tried getting these unlocked and it has been denied a few times now. I need these phones unlocked. This seems like a fraud!! It is very frustrating! How can we trust AT&T if I pay them my phones and then they do not let us have access to them
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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How do I make myself the account manager if someone else signed in first?
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Wireless
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I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer. I could also see if it had spam usually indicating the number(s). This way I did not have to worry about using my minutes on my 35 cent a minute plan to
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Wireless
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Life has become much easier with the help of the Digital world. We can access almost anything at home.
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Digital Life
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I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched
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Wireless
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My work ID doesn't have a logo so they won't accept it. What other proof can I provide?
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Wireless
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was
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Internet
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