Let us help protect you from online scams.

Fraudsters can try to take advantage of you by phone, email, text or social media. The information on this page should help you better protect yourself from scams and answer your questions about cybersecurity.

Please remember that AT&T will never ask you to send us your personal or account information via email or text message.



What are some of the latest scams?

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Read the latest solutions about online security...

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Accepted Solution

Official Solution

Public IP changes

Hy I have a non technical client . His Public IP changes in a few day. he's using AT & T ISB . could help why is that? can we fix public IP .

Questions

51

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Accepted Solution

ATT mail on hold must upgrade to oath mail

I received mail grom this address <[email scrubbed]>  with this message,  says it is ATT mail.  says mail is going on hold because of oath mail and i need to upgrade. upgrade causes a microsoft warning.  Is there anyone at ATT I can ask or am I just trapped in the website from (Edited per comm

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Join a discussion about online security...

(8)
Unable to access AT&T/Yahoo email on desktop webmail or Yahoo app

Since yesterday evening, both webmail on my computer and the Yahoo app on my Android phone fail to log me in. I've gone through the password reset process and successfully set up a recovery email address, but the computer is stuck in a loop back to selecting an account (my DSL account, which it says

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email from myatt

I received an email from myatt and directly underneath it says your new password. the email is addressed to an ex and says we have updated uor files with your new password. use this password for all account you manage with this user id. it goes on to say some more things, but my password has not c

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Accepted Solution

Official Solution

Public IP changes

Hy I have a non technical client . His Public IP changes in a few day. he's using AT & T ISB . could help why is that? can we fix public IP .

Questions

51

5

0

AT&T e-mail

As of today, I can't down-load or print e-mails. Has anyone else had this problem? How did you fix it?

Questions

25

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Printing Email

I am trying to print an email to a PDF format, which I am often able to print, but today the "Print" icon is not working.

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12

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