Let us help protect you from online scams.

Fraudsters can try to take advantage of you by phone, email, text or social media. The information on this page should help you better protect yourself from scams and answer your questions about cybersecurity.

Please remember that AT&T will never ask you to send us your personal or account information via email or text message.



What are some of the latest scams?

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signing-in to att account sometimes requires give mobile number for verification code

Not sure my message and question is in the correct forum place. Starting last year, AT&T required online account holder to give a mobile phone number for account verification (for yahoo/att/currently home page sign-in).   So we made use of my mobile number, a NON At&t number, for

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Data stolen and used for fraud

I have proof of my data being stolen through my AT&T account and fraud was committed on my credit card recently. I want the free experian 1 yr subscription for my husband and I as his soc sec # was also found in a data breach. Please send me an email with a code to subscribe to experian. I never

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Didn’t get a notification by mail

We had ATT Internet service when we lived in Illinois. We have since moved but got an alert that one of our social security numbers were part of the ATT data breach. How do I get access to the free year of credit monitoring that I am due?

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Securing my AT&T-supplied gateway

I have a Pace 5268AC gateway supplied by AT&T. In light of the recent data breach at AT&T, I have a few questions: 1. Under Settings > System Info > Access Code, the value in the device access code field says "default access code"? Should I change this code? If yes, how do I do this?

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AT&T internet air ActiveArmor blocking valid secure websites.

AT&T internet air ActiveArmor blocking valid secure websites via my desktop computer. Sites that I frequent often, such as banks, credit cards, shopping sites such as HSN and QVC, and even AT&T's website are not connecting. All these sites and many more show the information icon before the w

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