Need to connect your router?

Ready to learn what your AT&T Smart Wi-Fi Extender (4971) LED lights mean?

Then, you're in the right place! First, connect an Ethernet cable from any of the ports on the back of your Wi-Fi extender directly to your Wi-Fi gateway:

  -  If you get a solid white light, the pairing process has completed.
       You can disconnect the Ethernet cable and place the extender in a new location.

  -  If you get a solid red light:
        •  Be sure you’re not connecting through a 3rd party router
        •  Make sure there aren’t any devices connected by Ethernet to your extender when powering on
        •  Be sure you have ordered Extended Wi-Fi Coverage service. Check your AT&T Internet service account.

Note: You can learn more about your AT&T Smart Wi-Fi Extender (4971) and all of our Wi-Fi Gateways & Equipment.



What do these Front Service LED colors mean?

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What do these WPS Setup and Service LED colors mean?

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What are the AT&T Smart Wi-Fi Extender (4971) startup sequences?

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Have been on the phone for almost two hours trying to talk to a supervisor. This is ridiculous. Not even on hold. Phone just put down and can hear all conversations. This is ridiculous and unprofessional.

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Deleted my post about "AT&T Fiber Service slows down after 3 hours" because I said I don't have spam or virus on my network?

What was wrong with what I said? Was I rude to anyone or out of line?  Who deleted my post? Deleted: https://forums.att.com/conversations/att-fiber-equipment/att-fiber-service-slows-down-after-3-hours-of-uptime/6672e0858802a125563c6caf

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