New Member
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3 Messages
Where is my Student Discount for Prepaid Unlimited?
When I ordered my SIM and ATT Unlimited Plan (Prepaid), I did it through student bean verification via https://connect.studentbeans.com/v4/hosted/at-t/us/ and it was made clear that starting from month 2 students will get a discounted price of $40/month for the unlimited plan.
However, after I got my SIM and activated it, it says $65/month, and after I set up the auto pay, I am still having to pay $50/month and the webpage said starting next month I will be automatically billed $50/month. Where is my student discount price of $40/month (starting from month 2)?
Please kindly follow up ASAP.
formerlyknownas
ACE - Sage
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113.3K Messages
1 year ago
Has it been 2 months?
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ron2022
New Member
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3 Messages
1 year ago
It is my second month now, which according to the discount page it should be "Price with Student Discount and Autopay: $40/mo." However, I have just been charged $53.92. Please kindly follow up ASAP.
(edited)
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PapaTutz17
New Member
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14 Messages
1 year ago
Hello! You can try and go to this website, https://www.att.com/verification/signaturehub/. You need to fill out a form so ATT will be able to process your request.
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PapaTutz17
New Member
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14 Messages
1 year ago
I see. I'll check it for you with a friend of my in our prepaid department. Thanks!
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sandblaster
ACE - Expert
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64.7K Messages
1 year ago
@PapaTutz17 The Signature discount page you referred the OP to is for postpaid only. This “student beans” is for prepaid. Also, your responses sound like you are an employee. If so, you need the employee tag.
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formerlyknownas
ACE - Sage
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113.3K Messages
1 year ago
@ron2022
Call at&t, 611 from your phone.
While occasionally ATThelp does check in here and is authorized to access your account, primarily everyone here that is not identified as an employee with the 'ATT help' screen name is just another customer like yourself.
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formerlyknownas
ACE - Sage
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113.3K Messages
1 year ago
@sandblaster
Oh lordy. Another 'mobilemax' handing out half good and half incorrect info. 🤦🏼♀️
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Constructive
Former Employee
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32.9K Messages
1 year ago
@formerlyknownas mobilemax? this is a new one to me is it like a sunday post for employees?
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sandblaster
ACE - Expert
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64.7K Messages
1 year ago
@Constructive Mobilemax was the userid of an employee poster that was around awhile back who had a tendency of providing bad answers or inaccurate information.
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Constructive
Former Employee
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32.9K Messages
1 year ago
ah i remember his posts now
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