Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Help for account, billing & more
Abitanurse72's profile

New Member


1 Message

Wed, Aug 17, 2022 4:53 AM

Trade in credit

When do you receive the credit for trade jn

Accepted Solution

Official Solution


ACE - Expert


59.8K Messages

1 دقيقة مضت

Trade in credits start within 3 bill cycles from when the trade in is received and processed, provided all other requirements are met.


Community Support


200.2K Messages

1 دقيقة مضت

We are here to help you with your Trade-in credit concerns, @Abitanurse72.


Thank you @sandblaster for that great accurate information. Trade-in credits can take up to 3 billing cycles. If it has been past 3 billing cycles, and you still do not see your credit reflecting on your account, let us know, so we can bring you into a DM to take a closer look. 


We hope this helps. Feel free to reach back out with any other questions you may have. 


Clarissa, AT&T Community Specialist 



Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.