
New Member
•
4 Messages
Scam
I was offered over the phone for a package with 125$ and when my bill came it was 596$ and i kept calling they say they could not find who made the offer and these charges are due, you keep calling and calling , they will through you from one guy to another, its a scam company
formerlyknownas
ACE - Sage
•
113.3K Messages
1 year ago
$125 for what?
If you are looking at a colorful document called a customer service summary, that is not a bill, it is not a even a good estimate of what your bill will be.
While you are gathering that information:
Your first bill will be high. It includes more than one month's service charges, activation fees for each line, and all installments even if you have participated in a promotion which will eventually provide Bill credits making those phones free. If you are eligible for a discount on service, including the auto pay and paperless billing discount which is stackable, until those are verified those are not included in your bill.
AT&T's prices are published online. You can also find their discount program if you Google AT&T signature discount. If you are an Internet customer, you get 25% off of your wireless if you switch to AT&T. If you participated in phone promotions, Bill credits take 3 months.
Anything I didn't cover?
0
0
Tarooqcom
New Member
•
4 Messages
1 year ago
Your answer is clear that you are from the company, the offer by phone and its a recorded phone call, why they don’t go back for it, you will convince me a company like at&t does not have record or track to whom who made the offer , all what they know is how to make bills
0
0
Constructive
Former Employee
•
32.9K Messages
1 year ago
Good lord 🤦♂️
0
0
MicCheck
ACE - Expert
•
13.7K Messages
1 year ago
Nothing she said means the offer was false, just giving you additional information. You ignored the part of the post that directly dealt with your issue.
0
0