
Contributor
•
2 Messages
Question about rollover data
hi I've got last month bill which includes my overdata fees, $15.00, but I don't see the rest of data in my current data this month after I used last month. I just used about 0.14GB over so I pay $15.00 more, but how come I don't get any rest of them about 0.86GB over. Could you please make sure of it?
Accepted Solution
Official Solution
kdfederer
ACE - Expert
•
13K Messages
8 years ago
Only plan data rolls over. Overage data does not roll over.
0
0
Ovenmitt
Contributor
•
1 Message
7 years ago
0
0
kdfederer
ACE - Expert
•
13K Messages
7 years ago
No, it uses your plan data first. If you go over your plan data, then it uses the rollover data.
If you are only using less that 2 GB per month to give you over 13GB rollover, you are on the wrong data plan.
0
0
formerlyknownas
ACE - Sage
•
110.9K Messages
7 years ago
No, your plan data is used first. Then your rollover. Rollover does not roll for a second month.
You can use 28 and pay no overage. Use 15 and have no rollover, use 10 and you rollover 5 gigs for next month.
0
0
sandblaster
ACE - Expert
•
64.6K Messages
7 years ago
@kdfederer Not necessarily. It really depends on how many lines are sharing the data. With 4 lines, the next lower plan of 5 GB is only $10 less. With 5 lines, the 5GB plan and 15GB plan cost the same. My 4 lines average about 5-6 GB usage monthly but quite often we'll use less than 2GB in a month.
0
0