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mayatwombly's profile

1 Message

Tuesday, September 26th, 2023 2:02 PM

phone shut off

i need help figuring out how to get my phone back on and past balance due that i can't pay. 

Accepted Solution

Former Employee


2.2K Messages

2 months ago

If you can’t pay the balance you owe then you can’t get service restored. 

ACE - Expert


26.8K Messages

2 months ago

Sorry but once your service is disconnected due to nonpayment the only way to get it back is to pay the entire balance plus any late fees.

For future reference, payment arrangements can be made BEFORE service is disconnected.

ACE - Sage


113.2K Messages

2 months ago

Once suspended you have to pay to a zero balance.

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