Contributor
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1 Message
over paid
after submitting a payment my confirmation said submitted 2 payments. How do I stop one of the payments?
Contributor
•
1 Message
after submitting a payment my confirmation said submitted 2 payments. How do I stop one of the payments?
Accepted Solution
Official Solution
ATTHelp
Community Support
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207.6K Messages
4 years ago
Hello @dlh3591,
We can definitely assist you with canceling this payment. You can Learn how to cancel a pending or duplicate payment here. If your online payment has not yet been processed and is pending and your account status permits, you can delete it:
If it's pending, there will be a Delete link next to it to cancel the payment. If there is no Delete link, either the payment has already been credited or has special handling. If needed, select Make a Payment to make a new payment. If your payment has already been processed please call us to resolve the issue.
Let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
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