Not currently in the US / hold phone number temporarily due to the covid-19
Hello! As the subject line mentioned, I am not in the US currently due to the COVID-19 since mid march, I was wondering if I can suspend my bill but hold my phone number until September/October? And since I didn't use any data nor make any phone call, would it be possible to have a refund for the previous bills? I tried to contact you guys months ago but you guys didn't seem to have online chat nor emails so I was able to reach out to you guys.
Thank you so much!