Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?
DECosta's profile

New Member

 • 

3 Messages

Friday, February 3rd, 2023 10:21 PM

Closed

NEED FOR CRUCIAL (Edited per community guidelines) My AT&T Call Logs from 2013 until I Quit Service with AT&T (Corporate Attornies Demand These for Upcoming Trial!)

My name is Darrell and my login info still shows online although I AM NOT A CURRENT CUSTOMER. I was an old happy AT&T customer with full service in Los Angeles (Silverlake). After divorce, changed service. I am in the middle of a four year old (Edited per community guidelines) against a behemoth corporation and their ruthless attorneys. 

I need ASAP for an upcoming trial:

* ALL OF MY CALL LOGS (don't need billing reprints unless necessary) from 2013 until when I left service with AT&T -- Year ?

This is so I can trace all my phone contact with a scammy previous financial advisor/broker. This is crucial evidence needed immediately for an upcoming trial as part of discovery. 

Already hours and days have been spent being given bad advice and NO REAL HELP here. Please help me get these BILL REPRINTS with OLD CALL LOGS dating from 2013 to end of service. 

[Personal information removed]

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

1 year ago

This is a public forum, not customer support. Please remove your personal information, you have now posted your home address and phone number for any spammer and scammer on the internet. ATT keeps 7 years of records, it is not possible to get anything older than 2016. For the rest, you need to call and request bill reprints but if you are no longer a customer, I’m not sure if they will do that. If they will provide bill reprints, you need to specifically ask for the detailed bill that includes call and text logs. There is a $5 charge for each bill reprint.

Former Employee

 • 

32.9K Messages

1 year ago

at&t only keeps records for 7 years 

ACE - Expert

 • 

27.9K Messages

1 year ago

@DECosta    THIS IS A PUBLIC FORUM. PLEASE REMOVE YOUR PERSONAL INFORMATION USING THE 3 VERTICAL DOTS.

Moderators have been notified.

New Member

 • 

3 Messages

1 year ago

Thanks for advice on removing my personal data. That was stupid and thought I somehow was on private protected site. Thanks-- but how do I ERASE or modify my info? Tried a number of ways and failed. Thanks.

New Member

 • 

3 Messages

1 year ago

BTW the "three dots" (vertical) only seem to offer me

Mark unread
Add to bookmarks
Subscribe to RSS Feed

ACE - Expert

 • 

27.9K Messages

1 year ago

Your personal info was removed by moderators.

ACE - Expert

 • 

64.7K Messages

1 year ago

There is a limited time you can edit your posts. As noted, though, a moderator has removed your personal information.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.