I was told AT&T was not turning off prepaid service

I don’t know about US Cellular but Boost’s web site does not say anything about suspending cut offs. There are many false reports on social media. Here is the only information posted for customers unable to pay:

What if I’m unable to make my payment?

If you need support with your account due to unexpected financial impacts, please contact us.

AT&T PREPAID and Cricket will introduce new ways to help ease financial stress for our customers beginning Friday.

AT&T PREPAID:

A new limited time offer of $15 for 2GB of data with unlimited talk and text will be available to new and existing customers with no activation fee.

An automatic 10GB per month of additional data for 60 days is being added temporarily to existing customers’ capped phone plans and for new customers who activate capped phone plans prior to April 26. [1] New customers activating capped phone plans after April 26 will temporarily receive an extra 10 GB of additional data for 30 days.

Customers with an Unlimited Plus plan with Mobile Hotspot data and new customers who activate on the Unlimited Plus plan prior to April 26 will temporarily receive 10GB of additional Mobile Hotspot per month for 60 days. New customers who activate after April 26 will temporarily receive an additional 10GB of data for 30 days.

Cricket:

A new $15 limited time plan for 2GB of data with unlimited talk and text will be available to new and existing customers with no activation fee.

Automatically adding 10GB of data to capped plans for new and existing customers. Customers on the $30/2GB plan or the $40/5GB plan, will get an additional 10GB of data for mobile hotspot or smartphone use for two bill cycles. After two bill cycles, customers will no longer receive the additional data.

Automatically adding 10GB of data to unlimited plans for new and existing customers. Customers on the $55 unlimited plan without mobile hotspot, will receive 10GB of data for hotspot use. Customers on the $60 unlimited plan with 15GB of mobile hotspot will get an additional 10GB of data for mobile hotspot use. Both plans will receive the additional data for two bill cycles. After two bill cycles, customers will no longer receive the additional data.[2]

what these people have done in my case is charged me for the next month for 2 lines and not able to make calls or texts from any of them.

Rather than helping they seem to cheat people in this circumstances, and their pre-paid customer is just lousy to give any true explanation. The company should be held accountable for this !!