I was given misleading information in a BJS store.
I was in a local BJS store on November 6, 2020. I was approached by a representative from Smart Circle Retail. They asked me who was my current carrier and how much was I paying. So I said about 351.00 and still paying on 4 phones. The person said if you switch to AT&T you can save money. And I asked how. I was told we can pay off you 4 phones and get you new one for free and use your Military Veteran for a discount. I said ok. So all 6 lines were given to set up new account and 6 phones were picked. All 6 lines were transferred on November 10, 2020. And I contacted the person about service being set up and active. She said she will start the return from the 4 phone being traded in and then I was told the 4 phones being traded in will be a credit on my bill and no money to pay them off. So I am fighting with AT&T to honor the info I was told I would get. I sent in a BBB complaint and they said they cant do anything until I am billed. All I have to say is that something better to be done to make this right. And its not like there service is any better!