
New Member
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1 Message
How to restore suspended service?
hi my service was suspended and when i talked to collections she said i could pay a different price from the past due. forgot was it was called but i got off work and now i cant call due to them being closed. if i go into a store will they see that same info? i cant do anything without my phone sign in at work or work and i need it asap. please if tou can assist please and thank you
Accepted Solution
Official Solution
Lockdowncraziness
Former Employee
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2.2K Messages
2 years ago
If your account is suspended for non payment you have to pay the full balance to restore service.
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formerlyknownas
ACE - Sage
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113.4K Messages
2 years ago
This ⬆️
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ATTHelp
Community Support
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225.4K Messages
2 years ago
We understand staying in contact is key to resolving your questions and concerns. @tata2121
In addition, to the information provided by @Lockdowncraziness. Payment of the total past due balance is required to restore service. Here a few options to resolve your billing concerns.
Moving forward, if you need further assistance with your account balance.You would need to speak with our collections team. You can reach them at 800-947-5096. Thank you for visiting AT&T Community Forums.
Alasani, AT&T Community Specialist
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