AT&T Community Forums

How to disable text 2 pay

I’ve done what it’s said to do online where I click on the link for “manage text 2 pay” and it only takes me to a screen that has payment info to sign up. I want to disable all text 2 pay on my account and it’s more difficult than it needs to be since the directions within the support page aren’t correct.

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ATTHelp

Community Support

•

210.7K Messages

2 months ago

We are here to help you manage your TXT-2-PAY, @Darthliv.

We do understand how important it is to be able to disable your TXT-2-PAY.

To be able to disable your TXT-2-PAY you will need to be signed up. If you are already signed up, you may sign in to your account.

Sign in to your account.
- Using your tablet or PC, go to Manage TXT-2-PAY.
- Using your smartphone, go to Billing & payments, then tap Change billing & payment options > Manage TXT-2-PAY.
If you have multiple numbers on your account, you can change the wireless number that receives the TXT-2-PAY notification.
You may opt to do any of the following tasks:
- Review last payment
- Update payment method
- Discontinue TXT-2-PAY
- Update card expiration date
Follow the prompts to complete your desired task.