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npelletier99's profile

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1 Message

Monday, March 20th, 2023 9:13 PM

How long does a transfer of billing responsibility take?

I’m getting conflicting answers on how long it should take to get the emails to accept billing responsibility.  First we were told 24-48 hrs then when we asked after that time had pasted we were told a week.  We are almost at a week and no email.  

ACE - Sage

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118.2K Messages

1 year ago

It may depend on the type of account. If both of you have active AT&T consumer accounts the transfer can take a couple of minutes. At least it did when my sister and I moved phone numbers back and forth.  

If a new account has to be established for someone, that can take several days but has to be completed within 2 weeks

Service on both accounts is prorated to show only the actual days used. The receiving account is charged to $19 fee

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