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New Member

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2 Messages

Wednesday, March 4th, 2020 5:32 PM

Closed

How do I get an app I didn't subscribe to off my account?

So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you for your time.

Accepted Solution

Official Solution

Constructive

Employee

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30.4K Messages

3 years ago

you need to contact the app developer at&t has nothing to do with app subscriptions. many time apps are free for 3 months then hit you with charges that are out of this world. unfortunatly the small print always says you allow the app after xxx days to charge you through your at&t bill,

New Member

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2 Messages

Can you give me the info i need to contact to cancel this subscription please?
Constructive

Employee

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30.4K Messages

no you need to contact the app developers.

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New Member

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3 Messages

2 years ago

Resubscribe

New Member

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3 Messages

2 years ago

I received the message “you no longer have an ATT TV subscription. Resubscribe at att.com/myatt

JefferMC

ACE - Expert

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30.9K Messages

2 years ago

@miltonman, please open your own thread in the AT&T TV section.  You've replied to an year-old post in the wireless section for phone apps.

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