How can I get billing to stop after discontinuing service?
I am out of contract. I own my phones. I've ported my numbers to another carrier. There is no where I can find a path to tell AT&T to stop billing me for service that I am not using. I tried the telephone number but it directs me to dial 611 on my cell phone but when I do that it takes me to my new service provider. I tried the chat avenue and could never get a live person on the line. Is there anyway to actually speak to a service rep at AT&T to help me with this? I've even tried going through call trees for adding service, etc., but only get tossed around and ended up talking to a customer service rep at my new service provider. I guess my last resort is to go into an AT&T store where there are actually humans.
Thanks in advance,