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Tuesday, September 8th, 2020 3:40 AM

How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to

 get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help number or website I can do to change this my self? Can anyone please help me with this?

Accepted Solution

Official Solution

Community Support


221.5K Messages

3 years ago

Thank you for reaching out @Chrisvilla3.


We hear you and we'd be happy to help with your IMO discount.


Please request access by filling out this form for an access ID.


Afterwards you should receive an e-mail at the address provided that will require you to approve before a ticket will be forwarded on for processing.


Vincent, AT&T Community Specialist

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