New Member
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2 Messages
Horrible
I have been a customer since ‘04. I’ve been dealing with dropped calls for a year. Tech support, advanced tech support, and reps at a store couldn’t fix the issue. All departments/people I spoke with have told me it can’t be fixed. My account is current, but I tried to get this months bill (Dec 2020) waived for my troubles. Only to be told no. Why should I continue paying for your flawed service? Why should I continue being a customer? No one has helped! In fact, most of your employees were incompetent. Shame on you, AT&T! I’m going to deter anyone I can from choosing you
Constructive
Former Employee
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32.9K Messages
3 years ago
If there’s not reliable service where your at then another provider may be in your best interest. They don’t waive bills
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CateEd
New Member
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2 Messages
3 years ago
Have you experienced dropped calls EVERY TIME you make a call? Asking for one months bill to be waived is not beyond reproach. I live in Las Vegas, cell service is not an issue. At$t can’t fix the technical issues they caused. And yes, I’m taking my service elsewhere
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Constructive
Former Employee
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32.9K Messages
3 years ago
I just spnt 2 weeks in Vegas had no service issues
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MicCheck
ACE - Expert
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13.4K Messages
3 years ago
You shouldn't! Find a provider that works, for crying out loud! It's been a year; if it's not fixed by now, nothing's going to change. Find a carrier that works and pay them.
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Constructive
Former Employee
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32.9K Messages
3 years ago
And they will not waive your bill
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