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wes2394's profile

Contributor

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1 Message

Friday, June 28th, 2019 8:02 PM

Has AT&T received my trade-in?

I purchased an LG G8 about a month ago through the $300 trade-in promotion. I sent in my prior phone, an LG G6, as that trade-in. I sent the trade in using packaging and a pre-printed label for a return that came with my LG G8, thinking that was the packaging that AT&T wanted me to use to send in my trade-in. A couple of weeks ago, I received a letter in the mail with a pre-paid label asking for the phone that was being traded-in.

How do I find out if my trade-in was received. I would like to make sure I won't be charged incorrectly for the LG G6 and that I will also receive my promotion card from AT&T.

ACE - Expert

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23.9K Messages

5 years ago

did you keep a copy of the tracking number?

ACE - Expert

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16.5K Messages

5 years ago

@wes2394  Put your tracking number in http://tracking.newgistics.com

 

 

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