AT&T Community Forums

Fraudulent international charges

I’m so disappointed in ATT. My 12 year old daughters phone line has $600 worth of fraudulent international charges on it. They can’t give me any info about the charges. I’ve been a long time customer and this is just ridiculous. Reporting them to the fcc and canceling service to go back to Verizon or T-Mobile. Shame on you ATT!!!

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sandblaster

ACE - Expert

•

63.9K Messages

4 months ago

they are telling me that the calls done from WhatsApp and from wifi connection could still be bill as i am using a phone number that belongs to att which is ridiculous and not accurate.

@Lissett23 If you are being billed for WhatsApp calls, they aren’t over WiFi. This is a well known WhatsApp bug. WhatsApp will place calls over ATT’s voice network, that’s why you get charged, and having a block on international calls does not prevent this.

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Msmith0519

Fraudulent international charges

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Msmith0519

Fraudulent international charges

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