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New Member

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3 Messages

Monday, June 28th, 2021 5:10 PM

Does unlimited talk/text plan include calls from a CA prison?

Hi,

im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. 

thank you

Accepted Solution

Official Solution

ACE - Expert

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64.6K Messages

2 years ago

No you won’t be charged for any received call no matter where it is from unless it is placed as a collect call and you accept the charges. In that case, you would first be speaking to an operator informing you it is a collect call and asking if you accept the charges. I have no idea if inmates can make collect calls, though.

ACE - Expert

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13.4K Messages

2 years ago

No. Are inmates even allowed to have their own phone? I've never heard of that.

New Member

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3 Messages

2 years ago

Oh wow this is embarrassing! I worded it completely wrong. Sorry, English is not my first language. I mean to say:

I have an unlimited text/call plan and I am expecting a phone call from a relative who is an inmate held (in the same state I reside) at a CA prison. Since I have the unlimited plan, would I still be charged for the call? I have no experience whatsoever with the prison call system so I’m at a loss.

I hope this makes sense better.

(edited)

ACE - Expert

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13.4K Messages

2 years ago

Ah, I see. No problem. :-)

To answer your question, no those calls are not included. Call from prisons are made using special systems, usually collect calls, so you will be billed additional. 

New Member

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3 Messages

2 years ago

Makes sense great! Thank you so much!

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