
New Member
•
2 Messages
Charging despite not using account while abroad
I am an international student who studies in the US. In January after I had been at home (in the UK) for Christmas break, I discovered I had a $173 bill to pay for December and January and additional fees to reactivate my card, since I had not used it for around a month. Now, I am back at home due to the COVID 19 outbreak, meaning I will not be using my American AT&T account for a while. Does this mean I will be charged again when I'm not using it and also charged to reactivate the account? I just turned data usage off in the settings, does this help to avoid being charged? What else can I do to temporarily disable services and avoid being charged?
Accepted Solution
Official Solution
ATTHelp
Community Support
•
215.4K Messages
3 years ago
Hi @Strogino12,
To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat with us at: att.com/support/contact-us/
Thank you!
Collin, AT&T Community Specialist
0
0