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burgessd's profile

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Tuesday, January 31st, 2023 6:15 PM

Bill reprints with detailed bill that includes usage from 2009

I need bill reprints with detailed bills including usage from 2009 to around 2014. I previously received a letter stating I could request this with for a fee. Who do I need to contact to obtain this information? I contacted 800-288-2020, both the representative and their supervisor state they do not have authorization to go back further than 2021 and suggested I do a live chat. I would appreciate any direction or thought.

Accepted Solution

Official Solution

ACE - Expert


64.7K Messages

1 year ago

Don’t bother. ATT only keeps billing records back 7 years. You won’t be able to get anything older than 2016. 

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