At&T Customer Service Lied
I had changed my plan over a year ago and was told my new plan will be cheaper. I went from paying $25 a line to $45 a line. When I called customer service to complain, they kept telling me it is there best rate and that it is cheaper than my other rate. I was once paying close to $300 a month to over $400 almost $500 a month. I paid it because I had two lines with installments, however, I have been overpaying and lied to about my plan. I'm so disappointed with customer service, I don't understand why you have these people lying about products. Apparently, this is a huge At&t issue, either you are not training the people right or you are having them lie. I'm getting ready to cut all my other lines off because I can get cheaper somewhere else with better customer services at least I would be treated with care and not a money sign.