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Friday, June 17th, 2022 5:05 PM

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AT&T Arizona Wildfire Relief

Our thoughts are with everyone impacted by the recent fires in Arizona and our customers who have friends and family there.

 

AT&T is working around the clock to help people prepare for and recover from these fires. For the very latest information, please refer to AT&T Providing Relief to Those Affected by Arizona Fires.

 

AT&T encourages customers to consider the following recommendations:

 

Customer Tips

  • Keep your mobile phone battery charged. Have another way to charge your phone like an extra battery, car charger or device-charging accessory.
  • Keep your mobile devices dry.  Keep it safe from the elements by storing it in a baggie or some other type of protective covering.
  • Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station and hospital, as well as your family members.
  • Camera phones provide assistance. If you have a camera phone, take, store and send photos and video clips of damage to your insurance company.

Business Tips

  • Set up a call-forwarding service to a backup location. Set up a single or multiple hotline number(s) for employees, their families, customers and partners so they all know about the business situation and emergency plan.
  • Back up data to the Cloud. Routinely back up files to an off-site location.

Things to Remember

  • Text messaging. During an emergency situation, text messages may go through more quickly than voice calls.
  • Be prepared for high call volume. During an emergency, the increased calling volume may create network congestion. If you can’t get a call through, hang up, wait several seconds and then try the call again.

Additional information and tips for disaster preparedness can be found at AT&T Disaster Relief and Network Recovery and Inclement Weather - Be Prepared.

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