36 month scam bill credit for $1000 trade in
So….. I trade in my phone 2 years ago for $1000 bill credits for 36 months. I upgrade every 2 years because 1 year is too early and 3 years is too long. I don’t mind paying what is left of the phone balance in order to upgrade but I should not lose my remaining bill credits for the next 11 months. That should be applied to my remaining phone balance. I’ve earned and should be guaranteed the full amount of my trade in not just have it disappear into thin air thus ATT profiting another $333 on top of my $577 remaining balance for the phone just so I can trade in this one for $1000 bill credits and lose that remainder when I upgrade in 2 years. What a sham and a scam. So I really got $667 for my phone not $1000. And my next phone will be the same. This is morally corrupt and needs fixed. I’ve been with ATT a long time but now need to explore other carriers.