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New Member
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3 Messages
Saturday, May 21st, 2022 11:36 PM
2 Questions
Why am I being charged .20/min/text when I'm on a .10/min prepaid plan?
How can I contact a live ATT rep?
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Updated
1 year ago
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Accepted Solution
Official Solution
ATTHelp
Community Support
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215.6K Messages
1 year ago
Hello, @Trimanreturns we're happy to help with questions about your Prepaid plan.
Thank you for the information provided by @formerlyknownas that is correct. In addition, you can view and manage your Prepaid plan details in our Prepaid portal.
Review your plan details with the steps above, we're here if you have any questions. Thank you for contacting AT&T Community Forums.
Alasani, AT&T Community Specialist
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Accepted Solution
formerlyknownas
ACE - Sage
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107.5K Messages
1 year ago
Texts were always 20 cents on that plan. Calls are 10 cents a minute.
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Accepted Solution
formerlyknownas
ACE - Sage
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107.5K Messages
1 year ago
https://forums.att.com/conversations/more-att-prepaid-discussions/multiple-charges-for-single-text-message-10-cents-per-minute-plan/5defc395bad5f2f606f1dbe7
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Accepted Solution
Constructive
Former Employee
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31.4K Messages
1 year ago
What did you expect? She gave you facts
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Accepted Solution
formerlyknownas
ACE - Sage
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107.5K Messages
1 year ago
You mean thanks for confirming the prices of your plan as they have always been? Yeah, your welcome. 🤦🏼♀️
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Trimanreturns
New Member
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3 Messages
1 year ago
?
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Trimanreturns
New Member
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3 Messages
1 year ago
Thanks for nothin'.
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