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G

New Member

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1 Message

Friday, September 4th, 2020 6:44 AM

2 months of being billed for services that I did not purchase

I have contacted AT&T about 7-8 times in the past 2 months about an astronomical bill on my account for a service that was added to my account without my permission. I continue to call, and each time I get told that I will receive an update, and yet nothing has been done to rectify this situation. No calls, no updates. Nothing but a flagrantly incorrect bill. I am incredibly dissatisfied and would like to file a formal complaint.

 

ACE - Expert

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64.7K Messages

4 years ago

ATT has no formal complaint system. File an FCC or BBB complaint, you will get a response from corporate.

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