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New Member

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1 Message

Thursday, July 30th, 2020 3:02 PM

11 ATT Mobility - showing up on credit report- not my account

I currently have a past due account showing up on my credit report in collections - opened 12/28/19 - showing past due balance of $1303.00 - I have been a member of the ATT family since it purchased Cingular.   I have no need for a new account.  This is fraudulent and I want it removed from my credit report.   How do I get that done?

Community Support

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232.2K Messages

4 years ago

Greetings @shawn8170!

 

We're sorry to hear that a past due account has appeared on your credit report. Allow us to get you in the right direction!

 

If you suspect any fraudulent or unauthorized activity on your account, please contact our Global Fraud Management Team for wireless: 877-844-5584.

 

If the past due account is now closed and sent to collections, please reach out to the collections department at: 800.947.5096.

 

We hope this helps, and thanks for reaching out to the community!

 

Dwight, AT&T community Specialist  

New Member

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2 Messages

3 years ago

I have an account showing up on my credit report in the amount of $1035 which isn't mine. It is really irritating because I have disputed it many times. How can I get this off my credit report permanently?

New Member

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2 Messages

3 years ago

I have a fraudulent account on my credit report in the amount of $1035 which isn't mine. I have disputed it many times but it hasn't been taken off and it is very frustrating. How can I get it off my credit report?

New Member

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1 Message

2 years ago

I get a notification on my credit report stating I owe 1745. I have disputed this multiple times it was off my credit now its back on there. I have no knowledge of having AT&T mobility. I've only had Verizon and sprint services in my whole entire life. I need this taken off my credit report as this is hurting my credit score. I hate to get my lawyer involved. AT&T please do something about this. 

ACE - Expert

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64.7K Messages

2 years ago

@Precious2021 This is a customer populated forum. No one from ATT will take any action from your post here. You need to contact the global fraud management team as described in the second post on this thread. 

New Member

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1 Message

1 year ago

11 At T is a debt collector, they have nothing to do with ATT lol. Pay off your loans/credit cards on time. 

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