Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Help for account, billing & more
ENOUGH ALREADY's profile

New Member

 • 

1 Message

Mon, Jun 27, 2022 11:43 AM

Why are usage platforms down?

If it's not one thing, it's another. AT&T have proven themselves completely useless over the last 24 hours. The latest in a long string of "my system is not allowing me to do that" ..... the links that should show usage detail remain down after almost a week. One would think that customer service would be a priority with the fierce competition available.
Fl_retire

ACE - Professor

 • 

2.6K Messages

2分前

Logged into my account using MyATT app and web browser and accessed my usage both ways along with viewing my bill. 

ACE - Sage

 • 

98.6K Messages

2分前

Usage details and current bill are not available for the first four or five days of your billing cycle.   

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.