Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?
A

New Member

 • 

11 Messages

Friday, June 18th, 2021 2:09 AM

WHEN ATT LIES TO YOU REPEATEDLY.

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

ACE - Expert

 • 

14.3K Messages

3 years ago

Why are you expecting a new phone? They can tell you anything; that doesn't mean it will actually happen if there's not an approved reason for it. 

Also, please turn off caps lock. Not only is it considered rude, it's very hard to read. 

Community Support

 • 

232.3K Messages

3 years ago

We'd be more than happy to review why you haven't received your new device yet @ATnThatesloyalcustomers.

 

In order for us to locate your new device, we'd need to gather a few details from you:

  • Why are your receiving a new device?
  • Did you apply for a promotion offer?
  • Are you inquiring about a Trade-in offer?

Please let us know.

 

Jonye, AT&T Community Specialist

 

 

New Member

 • 

11 Messages

3 years ago

MICCHECK NO HELP. THEY SENT WARRANTY PHONE AND IT ARRIVED DAMAGED. IF YOU CAN'T READ THEN GET EYES CHECKED OR MAYBE INTERNET IS NOT FOR YOU. ALSO USE A VPN, NOBODY WANTS TO SEE THAT NEIGHBORHOOD.

ATTHELP, A QUICK CALL TO THE PRESIDENTS OFFICE GOT THE PHONE SHIPPED. THIS IS THE 4TH WARRANTY REPLACEMENT. JUST KEEPING IT REAL

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.