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jboy's profile

Contributor

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4 Messages

Tue, Sep 6, 2022 11:54 PM

unlock old phone without effecting new phone.

I have an old iPhone I got from daughter when we upgraded her.  I want to unlock this phone so I can use it on another carrier's network. I tried online at the AT&T unlock site, but it requires a phone number.  I do not want to enter my daughter's phone since that is the number for her new iPhone.  How do I proceed? 

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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60.9K Messages

3 months ago

Since that iPhone is not currently being used, put the request in as a non customer. No phones number is needed.

Contributor

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4 Messages

3 months ago

Thanks.  I did as you said, and it looks like it worked. 

One interesting thing was that apparently iPhones don't need an unlock code, so on the AT&T response the unlock code field is blank.   That threw me for a bit since I though the unlock request failed.

Contributor

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4 Messages

3 months ago

Well I still have an issue.  The iPhone says under Carrier Lock --> SIM Locked.  So when I put the SIM from my Verizon phone it does not work.  I assumed it should say nothing under Carrier Lock.   Any thoughts. 

sandblaster

ACE - Expert

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60.9K Messages

3 months ago

Once the phone is unlocked, it will say “no sim restrictions”. You need to wait at least 24 hours after getting the approval notice to give Apple time to update their activation servers. When you insert a SIM card from a different carrier, the phone should contact Apple activation servers and complete the unlock. Your phone will need internet access to accomplish that.

Contributor

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4 Messages

3 months ago

Thanks for the info.  The phone has internet access.  But it has only been about 20 hours since they sent the approval email.  So, I will check it tomorrow morning.

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