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Tywania33's profile

New Member

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1 Message

Tuesday, October 25th, 2022 7:06 PM

Suspended Account

Good afternoon,

I am a proud and satisfied customer of AT&T. I have been with you guys since 2015. I recently came into a financial hardship after the passing of my grandmother. I had to help my mom with funeral expenses. My rent fell behind as well. I am blessed to say that I still have a job. My wireless service has been suspended. I have a son with Asperger (Autism). I also have heart problems and need my phone. I am interested in making a payment arrangement to have my service restored. Please can someone assist me?

Accepted Solution

Official Solution

Former Employee

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32.9K Messages

1 year ago

Unfortunately arrangements need to be made before your past due. You only option now is to pay your bill to zero to restore services. 

ACE - Sage

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113.5K Messages

1 year ago

This ⬆️

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