Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?
danigriggs85's profile

Tutor

 • 

5 Messages

Thursday, October 12th, 2017 5:00 PM

Refund status

My order was cancelled with AT&T last Thursday Oct 4th, 2017. They told me it would take 24-48 hours but I still have not received anything. Any ideas on a time frame for this refund?

 

Community Support

 • 

232.1K Messages

7 years ago

Hello @danigriggs85!



Getting a canceled order refunded is definitely important. I am more than happy to help with this today!


Here is a great page where you can check the status of your order. Here are the steps:


  1. Go to Order status.
  2. Do one of the following: Search for your order. Log in to you myAT&T account.
  3. Recent orders will display on the page.

I’m glad I could help! Thank you and have a great rest of your Wednesday.


Daniel, AT&T Community Specialist

New Member

 • 

3 Messages

4 years ago

I need to trace a ATT refund that was scheduled to be sent since May 26. My ID is tomfrankorowan. Can you help me

New Member

 • 

3 Messages

4 years ago

Can I have a refund payment by ATT to my account traced?

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.