Recover Prior Phone Records

ATT only keeps records back 7 years so the first half of 2015 is probably not available. In any event, the only way to get records that far back is to call and request bill reprints. Make sure you ask for the detailed bill that includes usage logs. There is a $5 charge for each bill reprint.

Thank you for this. I am actually needing May-September. I called and was informed I needed a lawyer. I asked to speak with a supervisor and the rep said no one will have access. The only option given was to get a lawyer. Do you recommend trying again?

Sure, try again and if calls don’t get results, file an FCC complaint.

Hello @vitofiordimondo, we're happy to take a look into your request for prior phone records. 

We want to get you into a DM to get started. Check the message icon in the upper right portion of the page and reply. In the meantime, gather your account information for the records you are requesting, and reply to our Direct Message. Thank you. 

Alasani, AT&T Community Specialist