Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Need help understanding your bill?
akr199400's profile

New Member

 • 

1 Message

Thursday, December 15th, 2022 6:24 PM

Question about ph.lines locked or unlocked?

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

Accepted Solution

Official Solution

ACE - Sage

 • 

110.8K Messages

9 months ago

Every phone sold by AT&T is locked out of the box until it is eligible to be unlocked.  Since being paid off in full is a requirement, yes all four phones would be carrier locked until they are paid off. If entering into a installment deal for 36 months, that means the phones are locked until they are paid off, or the 36th month installment is complete. 

Once it is eligible I request must be made through the online portal to unlock the phone.

Not finding what you're looking for?