New Member
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4 Messages
Porting out of AT&T Business Account
I'm trying to port a number out of an AT&T business account but I'm finding it an impossible task. AT&T business state they don't require or provide a transfer PIN but T-Mobile require one. The port process fails and I'm asked to provide a PIN, which of course AT&T will not provide.
Can someone please help.
formerlyknownas
ACE - Sage
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105.5K Messages
1 year ago
At&t has a rather odd way of doing things. Many odd ways of many things.
Maybe other carriers do it this way as well, I don't know. But I do know that this is how AT&T does things.
You will first have to have the business released the phone number to you and you'll have to open a personal postpaid account. If you talk to AT&T they may be able to explain to you the best way of proceeding with the understanding that this is temporary and you're going to try to port out to a different service provider as soon as possible. If you manage to get everything done in under three days you may not get charged much.
Once you have your own postpaid personal account, then you can get the account number and request the port pin by dialing * port.
The port pin they give you is good for 4 days
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mrmoogie
New Member
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4 Messages
1 year ago
@formerlyknownas
Thank you very much for replying so quickly.
How would I get the number transferred to a postpaid account? I assume they don't require a PIN? What about using a Prepaid SIM? My wife has one of those and I remember when we entered the number to be ported it said the PIN was optional.
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formerlyknownas
ACE - Sage
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105.5K Messages
1 year ago
From business to personal is an internal migration. The business has to release the number to you. They are probably going to have to initiate the transfer of billing responsibility. Whoever's the administrator of the business account should contact AT&T and ask them how to proceed. You will probably have to pass a credit check, but when it's explained you're only doing this in order to switch providers, they may help butter the wheels a little bit for you
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mook2420
Tutor
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1 Message
2 months ago
Is this still currently correct information?
I see the post was last 10 months ago and I surely hope I do not have to jump through those hoops to get this number ported to Mint.
I was able to get representative to give me a transfer pin (even though I had tried my foundation account PIN and failed) which was six digits... no dice.
Are they even going to understand what I am asking if I request to transfer the number to a post paid account?
This is making me quite salty as one last gotcha as I try to give my old mobile service provider this final goodbye.
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