How to I speak to a real person at the porting department? I have gone through the queue and the phone tree multiple times. My wife's number still has not ported to ATT from Xfinity. The site says it is approved but still hasn't happened. Mine worked no problem and we are on the same acct from the same acct. It has been almost 2 months. I have called customer care and they try to help but send me to the port department where I never who anyone there.