Overpayment after upgrade
I have a business account. 6 devices 1 watch and 2 chrome books. I recently upgraded 3 out of the six. I paid off all installments except for 1. I am now being charge for 4 upgrades and 3 no return fees I received 3 upgrade phones and 1 return label as expected. The customer service is horrible over the phone. It seems like once I ask to.connect to loyalty they mute the call. I say that because it never drops. It just goes silent. I would like to sue ATT for whatever u can for the overcharging. I'm going to kove forward to write who need to.investogate what's been going on with all my over charges prior and currently. This has gone way too far.